General Conditions of Sale
1. Generally speaking, commercial transactions with C&P, LDA are governed by Portuguese law, complemented by the conditions indicated in this document, with total waiver of others, except by prior agreement between the parties involved.
2. The request and / or acceptance of a Proposal by the customer and / or the sending of an Order Confirmation by C&P, LDA assumes that the customer has read and agrees with these conditions and with the other particular conditions indicated in these documents.
3. All studies and projects carried out by C&P, LDA are its intellectual and industrial property, and cannot be disclosed or used without prior authorization.
4. The studies / projects and product suggestions carried out by C&P, LDA are based on information indicated by the customer, so it is up to the customer to fully validate their use for the global project / equipment where they are located.
5. The offers are valid for a period of 30 days, after which, the conditions must be confirmed
6. It is not possible to change or cancel an order in progress without consent from C&P, LDA.
7. If C&P, LDA consents to change or cancel an order, there may be logistical and cancellation costs that will be charged to the customer.
8. Transport and packaging are at the responsibility of the customer, although C&P, LDA can coordinate and subcontract this service, transposing its value to the customer,
9. The delivery time is the one estimated for normal supply conditions and after regularization of values inherent to the order confirmation,
10. Any deviations in relation to the expected delivery period cannot be invoked to claim compensation for direct or indirect losses, nor will they be accepted for cancellation of supply due to non-compliance with the delivery period,
11. All values indicated in the proposal are net in euros (€) and are subject to VAT at the prevailing legal rate.
12. All orders payment are prompt, except those that indicate different conditions in the offer,
13. Payments cannot be delayed or cancelled for any reason, even in the event of a dispute
14. In case of non-compliance with the payment deadline, the delivery of material may be suspended or the customer may pay an indemnity corresponding to the maximum interest rate for arrears in force plus 5%.
15. All products supplied remain the property of C&P, LDA until full payment, and the customer cannot dispose of, damage, use them as collateral, pledge them or sell them.
16. Due to the professional use of products sold by C&P, LDA, no return is foreseen, except in the case of defects or guarantees.
17. Thus, the return of articles will only be accepted when duly substantiated, within a maximum period of 8 days after delivery and only with written confirmation by C&P, LDA, subject to the payment of logistical expenses by the customer.
18. All products are subject to the guarantee regime defined for professional / industrial use, in accordance with article 921, paragraph 2 of the Portuguese civil code, except for special conditions previously agreed in writing.
19. For any litigation the competent court will be that of the District of Porto under Portuguese Law.